Privacy Policy

Last updated: 21st November 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you register your interest in The New Homes & Retirement Living Show (“the Show”). The Show is organised by MOVETO Events Limited, registered in England & Wales (Company No. 16867820), whose registered office is 6A Fridays Court, 3-5 High Street, Ringwood, BH24 1AB.

1. Who we are

MOVETO Events Limited (“we”, “our”, “us”) is the data controller for the information collected through this website, event registration forms, and associated marketing activities.

You can contact us about data protection at:
📧 privacy@newhomesandretirementshow.co.uk
📮 MOVETO Events Limited, 6A Fridays Court, 3-5 High Street, Ringwood, BH24 1AB

2. What information we collect

When you register or enquire, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Postcode (optional)

  • Company name (if applicable)

  • Your interest type (e.g. visitor, exhibitor, sponsor)

  • Marketing preferences and consent choices

We also collect anonymous website analytics to measure campaign performance.

3. How we use your information

We use your information to:

  • Process and respond to registrations or enquiries

  • Send updates about the Show (dates, tickets, seminars, news)

  • Send property-related marketing from MOVETO Events Limited (if you consent)

  • Deliver promotional emails on behalf of exhibitors and sponsors (if you consent)

  • Provide direct exhibitor/sponsor contact if you have opted in

  • Improve our website and marketing through analytics

We will not send marketing unless you opt in.

4. Marketing & communication preferences

Your registration form allows you to choose:

  1. Show updates

  2. Email marketing from MOVETO Events Limited

  3. Marketing sent by us on behalf of exhibitors/sponsors

  4. Direct contact from exhibitors/sponsors

Each of these is optional and based on your explicit consent.

5. Sharing your information

We may share your information with:

  • Our registration/ticketing partners

  • Selected exhibitors and sponsors only if you opted in to direct contact

  • Our service providers (email platforms, analytics, website host)

We do not sell personal data without consent.
We may offer exhibitors advertising through our own controlled email campaigns, where we retain control of the data.

6. Legal basis for processing

We process your personal data under:

  • Consent (for marketing and data sharing)

  • Legitimate interest (for essential event communication)

You may withdraw consent at any time.

7. Data storage & security

Your data is stored securely on GDPR-compliant systems.
Access is restricted to authorised staff only.
We retain personal data for up to 24 months after the event, unless you request deletion sooner.

8. Your rights

You have the right to:

  • Access your data

  • Correct inaccurate information

  • Withdraw consent

  • Request deletion

  • Object to marketing

  • Make a complaint to the ICO

Contact: privacy@newhomesandretirementshow.co.uk

9. Cookies & tracking

We use standard cookies and pixels to analyse traffic. These can be managed in your browser settings.

10. Updates to this policy

Any changes will be published at:
newhomesandretirementshow.co.uk/privacy

11. Additional Information for Exhibitors & Sponsors

If you enquire about exhibiting or sponsoring at the Show, we collect additional information relevant to your business and enquiry, including:

  • Company name and contact details

  • Job title and role

  • Information about your organisation

  • Stand requirements, preferences, and package selections

  • Notes relating to discussions, meetings, or proposals

How we use exhibitor & sponsor data

We use this information to:

  • Respond to your enquiry and provide requested information

  • Send floorplans, pricing, availability, and contract documents

  • Manage your participation in the Show

  • Send essential operational updates (build-up schedules, access times, health & safety requirements, etc.)

  • Provide sponsorship opportunities where relevant

  • Promote your attendance at the Show (if agreed)

These communications fall under Legitimate Interest, as they are required to manage your enquiry or participation.

Marketing to exhibitors & sponsors

We will only send you marketing about:

  • Future events

  • Exhibitor opportunities

  • Sponsorship packages

  • Commercial opportunities

…if you have given explicit consent via the opt-in checkbox.

Sharing exhibitor data

We do not share exhibitor or sponsor details with third parties unless:

  • Required for operational purposes (e.g., venue security, shell scheme contractors), or

  • You have explicitly agreed to promotional use (e.g., exhibitor listings, floorplan publications)

Your commercial information is never sold.